People Training Executive

Hotel Taschenbergpalais Kempinski Dresden

Carolin

Tell us a bit more about yourself and your career background.

My career started in 2009 with an apprenticeship at Dorint in Weimar–three formative years crowned by garnering ninth place at the German Youth Championships. Encouraged by my parents, I then studied business administration in Dresden and chose HR Management as my focus.

After my studies, I joined Kempinski Dresden for the first time, working in banqueting. After I obtained my B.A., I chose to explore the world. As a stewardess, I met diverse colleagues and got to tick off tons of places on my bucket list. However, with the Coronavirus pandemic, this exciting job lost its appeal. I moved back to Dresden and found my way back to Kempinski as a Housekeeping Supervisor. I managed to integrate into the team easily, which led to a promotion to Assistant Executive Housekeeper.

I love working in this warm and committed team. The job itself was not what I wanted to do for a living, but my general manager instantly jumped in on my plans to transition to people training. I am enthused about this chance and excited to support the Taschenbergpalais with its preparations for the reopening. I am looking forward to helping my colleagues grow and achieve their best.

 

What is your favourite thing about your job?

Since I am always eager to learn new things, working in people training gives me the unique opportunity to never stop learning and inspire others to do so as well. Speaking of inspiring people, I love how the network within the region works. Whenever I need advice or an idea on how to implement a new training strategy, I can reach out to my training colleagues all over Europe. 

The team spirit within the whole hospitality industry is unique. I remember one housekeeping team event where we baked some delicious Christmas cookies. I absolutely enjoyed this time as I am a passionate baker myself. This is also the reason why I cannot wait for our new Cafè Amalie to open its doors with its very own show–patisserie. I guess this will be my favourite place at the hotel in the future.

 

How is Kempinski different from the other places where you have worked?

Since I am a one-woman-show in the training department, it is crucial to connect with all departments and with the training managers in other properties. My task force in Tirol and Berlin really helped with this endeavour. At Kempinski, you can be reassured that whenever you reach out to a colleague–whether you know each other or not–everybody is open-minded and very supportive. I guess this would make “people-oriented” and “straightforward” my favourite DNA values because I met so many extraordinary people here, and staying in touch with them is easy because we all share those values. Continuing this thought, our mission to deliver beautiful performance means that all these unique colleagues get the chance to do what they do best on a daily basis.

 

What advice would you give to someone considering joining or someone who has just joined Kempinski?

Personally, I love working for Kempinski as an international brand because it connects so many different people and gives me the opportunity to build an international network. So, by joining us, you can also take advantage of that! Build cross-departmental relationships, go on a task force, challenge yourself every day and learn new things! Kempinski will help you do what you do best and deliver your beautiful performance in return.

 

Any interesting fact about your hotel property?

Our beautiful Taschenbergpalais has a very long history that dates back to 1705, when it was built for Countess Cosel as a gift of love from Elector August the Strong. Since January 2023, our property has been closed due to extensive renovations and will hopefully shine in new glory by the beginning of next year. The love story of August and his countess will accompany us through the building with pictures and statues reminding us of our heritage every day and giving this baroque palais a romantic and luxurious touch. If you ever come for a visit, look up in the lobby. The lights recreate the course of the river Elbe.