Kempinski Hotel Chongqing China

Chongqing, China

Director of Rooms – (in Chinese)

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Kempinski Hotel Chongqing

Conveniently connected to the Chongqing International Convention & Exhibition Centre, a 30 minute drive from Chongqing Jiangbei International Airport. The hotel features 416 rooms and suites, and offers guests a variety of dining choices. Five innovative food and beverage options include, Elements All Day Dining Restaurant, Guo Hui Yan Chinese Restaurant, Paulaner Brauhaus, The Lounge and the Kempi Deli. For meetings and weddings, a 650 sqm Ballroom and 6 luxuriously appointed meeting-and boardrooms are available.

About Kempinski

At Kempinski Hotels we provide ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from  colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits. Discover a career crafted by you.

Key Responsibilities:

  • Participate in development and preparation of hotel’s strategic plan.
  • 参与制定酒店的战略计划。
  • Preparation of budget and monitoring of revenues.
  • 编制预算和监测收入。
  • Profit and loss responsibility.
  • 负责部门损益。
  • Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
  • 协调收入管理和销售,使客房入住率、房价和利润最大化。
  • Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
  • 通过销售促进活动和与收入管理部门的合作来优化收入,以达到最佳的收入渗透市场份额。
  • Control the duty roster for sub-departments guaranteeing quality as well as highest personnel cost efficiency.
  • 控制下属部门的值班表,确保质量和最高的人员成本效率。
  • Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.
  • 监督所有的劳动力成本控制在预算范围内和占用差异,以最大限度地提高生产力。
  • Conduct interviews with potential candidates.
  • 对潜在的候选人进行面试。
  • Manage all operational tasks including their delegation and follow-up.
  • 管理所有业务任务,包括他们的代表团和后续行动。
  • Re-evaluate work flows to improve and optimize organisation.
  • 重新评估工作流程以改进和优化组织。
  • Implement and evaluate procedures and policies.
  • 执行和评估程序和政策。
  • Ensure clear communications with all other department heads.
  • 确保与其他部门主管保持清晰的沟通。
  • Create career development plans for all employees who are either part of the Talent Pool or High Potentials.
  • 为所有员工制定职业发展计划,无论他们是人才库的一部分,还是潜力巨大。
  • Regularly organize departmental meetings.
  • 定期组织部门会议。
  • Communicate management strategy and targets to department heads and line staff and ensure implementation.
  • 与部门领导和一线员工沟通管理策略和目标,确保执行。
  • Ensure and communicate up-to-date procedures for all safety relevant measures with the Fire & Safety team.
  • 确保与消防安全团队沟通所有安全相关措施的最新程序。
  • Conduct daily walk throughs to ensure quality standards and cleanliness in front and back of the house areas.
  • 每天进行巡查,确保前线和后勤区域的质量标准和清洁。
  • Check the technical situation of the departments in Rooms Divisions.
  • 检查房务部各部门的技术状况。
  • Maintain a high visibility with guests and employees.
  • 与客人和员工保持良好的关系。
  • Responsible for maintaining 85% score during LQA inspections.
  •  负责在LQA检查中保持85%的评分。
  • Pre-opening tasks and responsibilities where applicable.开业前的任务和职责(如适用)。

Desired Skills & Qualifications:

  • Bacheor’s or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business management
  • 大学本科或同等学历,旅游/酒店管理专业,并接受过良好的国际豪华酒店管理培训和教育
  • At least two (2) years of experience as Rooms Division Manager or Director of Rooms
  • 2年以上房务部门经理或房务总监工作经验
  • Experience in 5* international luxury hospitality
  • 有5*国际豪华酒店工作经验
  • Extensive knowledge of various departments in international luxury hotels
  • 丰富的国际豪华酒店各部门知识