Marsa Malaz Kempinski The Pearl Doha

Doha, Qatar

E – Commerce Coordinator – (in English)

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Marsa Malaz Kempinski, The Pearl – Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.

Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites. 

E-Commerce Coordinator

The scope of the position is to position the brand website as the priority channel of electronic distribution, and to optimize the hotel’s overall digital presence. 

  • Ensure website content (picture and text) is always up to date in all languages available,

  • according to the corporate standards, and as per the CMS guidelines (on Kempinski.com

  • and gha.com)

  • Ensure mobile website (m.kempinski.com) is properly updated

  • Monitor and assist the Revenue Manager/Director in ensuring rate parity throughout all

  • electronic distribution channels.

  • Review the ranking of the hotel website on search engines, and update the hotel website

  • with relevant search terms and adequate keyword frequency to ensure that the hotel

  • website gets the best possible natural page rank in the languages available.

  • Analyze email productivity and profile segmentation

  • Assist Revenue Directors/Managers in optimizing up sell messaging during guest

  • reservation cycle.

  • Update and manage the hotel representation and social media channels as per corporate

  • policies and guidelines.

  • Ensure proper monitoring and active response of the hotel’s social media presentation

  • and online reputation management tool, maintaining consistent representation of the

  • brand.

  • Ensure the picture quality loaded on all brand and 3rd party web sites and social media are

  • according to the corporate identity guidelines.

  • Identify signature shots representing both, the hotel and the brand.

  • Analyze the website user behavior, site performance, source of referrals, etc; and act

  • accordingly.

Desired Skills & Qualifications:

  • Minimum of undergraduate, Baccalaureate (Abitur) A Level, OR Professional Certification (Bachelor, University Degree, Hotel School Diploma)

  • A minimum of 1 year experience in Web & Electronic Distribution or Digital Marketing

  • Content Management System

  • Proven working knowledge of Microsoft Office to include MSWord, MSExcel and MSPowerpoint

  • Passionate in achieving web traffic & revenue goals

  • Relevant experience in hotel operations and revenue management are a plus

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. 

Embrace an experience as individual as you are!