Floor Supervisor – (in English)

Enter our world and discover the soon to open Kempinski Residences Guangzhou in a city that combines Cantonese culture and traditions in a modern environment. Our property is aim at long-stay residents and is located in Yuexiu, a district with historical and modern elements alike. All of our 261 rooms and suites have been carefully designed and follow a modern and contemporary style, with Chinese touches and European flair. Located on floor 3, both The Living Room, our All Day Dining and Lounge and The Motion, our wellness Center. with its 25-metre lap pool and state-of-the-art gym facilities, contribute to delivering a unique experience and memorable stay for our guests. 

细心的您不难察觉，位于广州的首家凯宾斯基品牌酒店——广州德安丽舍凯宾斯基酒店即将开业。酒店建设在这个充满历史人文气息与现代化城市气氛相互融合的城市中，位于繁华及历史悠久的越秀区，经济与文化交融的黄金地段。酒店拥有261间特色客房和套房，每间客房均经过精心设计，融汇了岭南历史与欧式奢华的现代设计风格，配备质量上乘及高科技的客房设备。位于酒店三层的德安阁及运动空间，设有25米长的室内恒温泳池和设备先进的多功能健身房，为客人提供独特的体验和难忘的入住体验。

Floor Supervisor 楼层主管

Key Responsibilities 主要职责• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.        安排员工的工作并监督，使其符合规定的清洁标准。• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.        调查关于客房服务以及设备方面的投诉情况，并采取纠正措施。• Coordinates work activities among departments.         与各部门之间协调工作安排。• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.         组织安排入职培训以及服务技能培训以解释酒店相关政策，工作程序以及具体说明相关设备的使用与保养。• Makes recommendations to improve service and ensure more efficient operation.        提出相关建议以提高服务品质，并提高工作效率。• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.        检查酒店财产以确定家具及设备的整修或更换的必要，并向管理层提出建议。