Front Office Agent
As overall scope of this role, in this position is responsible for cheching-in and cheching-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.
Kempinski Hotel Bahía, Estepona
Nestled in Estepona – Marbella, Spain, Kempinski Hotel Bahía, which celebrates its 20th anniversary in 2019, is a breathtaking luxury frontline beach resort with 145 rooms (including 17 suites) overlooking the Mediterranean Sea and hotel. With subtropical gardens and outdoor pools the hotel also features a Meeting and Events Centre, trendy culinary concepts under the umbrella of El Paseo del Mar and an exclusive Kempinski Spa.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
The job of Front Office Agent is executed satisfactorily when:
To fill the positon, one of the following is required:
Ability to work and communicate in a multinational environment:
Include the skills the candidate must have to fill this position:
Computer literacy adapted to the field of training:
To fill this position the candidate must identify with the kempinski core values, in addition they should be especially:
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now comprises a portfolio of 78 five-star hotels and residences in 34 countries and continues to add new properties in Europe, the Middle East, Africa, Asia and the Americas. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.
Organization: Kempinski Hotels
Location: Kempinski Hotel Bahía Marbella Estepona
Job Type: Regular
Job Level: Staff
Job Posting: Mar 25, 2022
Unposting Date: N/A
Job Number: 220000JI