Kempinski Al Othman Hotel Al Khobar

Al Khobar, Saudi Arabia

Housekeeping Attendant – (in English)

Apply Now

Kempinski Al Othman Hotel

The spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range of rooms and suites are available, as well as 18 stunning, designer-styled apartments that combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.

Housekeeping Attendant 

The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel.  

Key Responsibilities

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet. 

  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.

  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.

  • Keep informed of hotel product and service knowledge in order to answer guest questions.

  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc. 

  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.

  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.

  • Verify the physical status of room and updates Order Taker of any discrepancies found.

  • Provide the turn down service to assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary.  Help control guest and cleaning supplies to save costs.

  • Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.

  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.

  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.

  • Keep informed of hotel products and services knowledge in order to answer guest questions.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills & Qualifications

  • High school diploma or equivalent
  • Proficient in English
  • Work experience as a cleaner, room attendant, or housekeeper etc. is preferred
  • Able to work independently and efficiently, while maintaining a high quality of work
  • Friendly and respectful when dealing with guests and staff

About Kempinski

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.