Kempinski Palace Portoroz Istria Slovenia

Portorož, Slovenia

Housekeeping Manager – (in English)

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Kempinski Palace Portoroz Istria Slovenia      Kempinski Palace Portorož, a five-star superior hotel embodies a unique combination of traditional and contemporary design, offering 182 superb rooms and suites, a 1,500 sq m (16,145.9 sq ft) spa, a total of eight food and beverage restaurants and bars, six conference facilities with daylight, a unique, historic ballroom and a private park. Priding itself in providing excellent service to its customers, the hotel is a leading employer in the region developing its talents worldwide within the Kempinski family. Join us and discover a career crafted by you!

Housekeeping Manager

The incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene and cleanliness of the Hotel, including all Guest rooms, public area, food & beverage outlets, banquet facilities and back of the house. Closely monitors all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

  Key responsibilities:  

  • Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives
  • Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests needs
  • Inspect all areas and take corrective measures in order to meet Kempinski Standards  in terms of cleanliness, maintenance and supply
  • Develop, implement and continually review the policies, procedures, practices and standards
  • Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations
  • Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs
  • Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food &Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner
  • Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines
  • Participate in the planning of  hotel decoration for special functions and festive seasons and organize the necessary actions
  • Keep abreast of all new equipment’s and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends
  • Accomplish a set of administrative duties such as leading and attending meeting, writing reports and memos and other duties related to the job trends  

Desired skills and qualifications:

  • Bachelor's degree 
  • Minimum 3 years of experience as HSK Manager in 5* Hotel
  • Budgeting skills to control costs
  • Ability to handle multiple tasks at once
  • Incredible time management skills
  • English and Slovenian  – excellent oral and written skills
  • Croatian and Italian language - beneficial
  • MS Office (Word, Excel, Access)

  About Kempinski   Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are!