Kempinski Summerland Hotel & Resort Beirut

Beirut, Lebanon

Housekeeping Supervisor – (in English)

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                                                                                                  About the property

Kempinski Summerland Hotel & Resort Beirut is the only 5-star luxury beach resort in Lebanon with its own private beach. Facilities include 153 of the newest and largest rooms and suites with gorgeous views, a labyrinth of pools with a sit in pool bar, water sports facilities, exquisite gardens, a cigar and single malt whiskey lounge, the largest outdoor glamorous venues in Beirut to host the city’s most prestigious events and the only hotel resort with day use beach bungalows with Jacuzzi and direct pool access & personal butler server in Beirut.

                                                                                         Housekeeping Supervisor

 Is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness.  They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.

                                                                                              Key Responsibilities 

  • Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
  • Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required..  If assigned on Floors, check rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.
  • Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues.  It may be the confirmation of room status to the repair work to be done. When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.
  • Conduct monthly training sessions with existing employees in order to meet the identified training needs.
  • Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.

                                                                                      Desired Skills & Qualifications

  • Minimum 3 years of experience in the Housekeeping  department  preferably in a 5* Luxury Hotel, international chain.
  • Bachelor's degree in Hospitality Management or equivalent
  • Fluency in English and Arabic. French is a plus
  • Proficiency in MS Office (Word, Excel & Powerpoint)

To fill this position, the candidate must identify with the Kempinski core values, in addition, they should be especially:

  • People Oriented
  • Passionate for European Luxury
  • Entrepreneurial
  • Straightforward