Kempinski Hotel San Lawrenz Gozo Malta

San Lawrenz, Malta

Housekeeping Supervisor – (in English)

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The Kempinski Hotel San Lawrenz is an exclusive hideaway resort with all the comforts 5 stars can offer.  It provides 140 airy rooms, each of which are elegantly decorated in a traditional Maltese style.  The entire resort creates the ideal surroundings to relax the mind and body.

Housekeeping Supervisor

Key Responsibilities:

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants  towards achieving the operational objectives while ensuring that the standards of cleanliness and  maintenance of the hotel meet the requirements specified and your role will include key responsibilities  such as:

•Prepare Housekeeping Attendants job assignments

•Issue keys and supplies to Housekeeping Attendants

•Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action

•Attend daily meetings and receive special instructions

•Receive check-outs before reporting them as vacant

•Receive special requests from guests and carry them out

•Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported

•Fill out report and hand over found articles to the lost and found department

•Supervise cleaning of guest rooms, corridors and stairwells

•Train and assist Housekeeping Attendants and advise Superior about performance

•Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Qualifications:

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Understanding Hotel Operations
  • Effective Communication
  • Planning for Business
  • Supervising People
  • Understanding Differences
  • Supervising Operations
  • Teamwork
  • Adaptability
  • Customer Focus
  • Drive for Results

About Kempinski

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers.

Your stage awaits. Discover a career crafted by you.