Kempinski Al Othman Hotel Al Khobar

Al Khobar, Saudi Arabia

IT Systems Administrator – (in English)

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IT Systems Administrator

To handle the running of day to day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.

Key Responsibilities

  • Solve technical and operational challenges in the scope of IT reported by users.

  • Follow Kempinski code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures.

  • In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.

  • To assist the IT Manager in all stages of the day to day operation of the Hotel. 

  • To support computers in hardware and software malfunction in coordination with all the departments.

  • To manage and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.

  • Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the hotel.

  • Maintain complete record of the systems related inventory.

  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.

  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.

  • To ensure that all potential and real hazards are reported and rectified immediately.

  • To understand and strictly adhere to the Hotel’s Employee rules & regulations.

  • To report for duty punctually wearing the correct uniform and name tag at all times.

  • Perform any other duties as assigned to him/her by management. 

  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills & Qualifications

  • Minimum three year of experience in a IT adminstraitor position
  • Ability to work and communicate to multinational environment
  • Local language excellent oral and written
  • English good oral and written

About Kempinski

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.