Kempinski Hotel Soma Bay Red Sea Egypt

Soma Bay, Egypt

Personal Assistant to General Manager

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Personal Assistant to General Manager

The Personal Assistant ensures the professional and smooth operation of the hotel executive office and represents the General Manager, the hotel and Kempinski at all times. 

 

Kempinski Hotel Soma Bay

Kempinski Hotel Soma Bay introduces luxurious European service with Egyptian hospitality at the premier holiday destination on Egypt’s Red Sea coast. The hotel comprises 325 rooms, including 34 suites with a luxurious interior design. We provide a remarkable dining experience in 6 food & beverages with special culinary highlights. The Fitness Center provides a gym, Jacuzzi, sauna, steam room and 4 treatment rooms, where certain massages can be arranged through The Cascades Spa & Thalasso. The Soma Bay leisure facilities include diving & snorkeling, tennis & squash as well as golf facilities located just a few minutes away from the hotel.

Key Responsibilities:

  • Ensure smooth operations within the executive department.
  • Daily organisation of all incoming mail, calls and tracing file.
  • Strong support to the General Manager with all office administration.
  • Project organisation with guidance by the General Manager.
  • Plan internal events and meetings.
  • Evaluate guest questionnaires / supervise Customer Satisfaction Tool.
  • Act as an internal mediator between departments.
  • Co-ordinate public relation issues and sales transactions.
  • Plan and execute mailings.
  • Complaint handling.
  • Prepare and coordinate VIP arrivals etc.
  • Communicate hotel philosophy and represent the hotel internally and externally.
  • Organise travel arrangements for the General Manager.
  • Participate in meetings, prepare meeting minutes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills & Qualifications:

  • Hotel operations and administration experience.
  • General office administration.
  • Ability to work and communicate in multinational environment, including excellent oral and written language skills in Arabic and English; Any Additional languages are a plus.
  • Excellent knowledge of  computer systems, including Microsoft Office (Word, Excel and PowerPoint).
  • Digital equipment knowledge.
  • Information management.
  • International etiquette.
  • Pro-active hospitality skills including guest service skills.
  • Planning/organisation skills.
  • Excellent verbal and written communication skills.
  • Excellent listening skills.
  • Positive attitude.
  • Role model behavior.
About Kempinski

Hoteliers since 1897, we have traveled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential.

Embrace an experience as individual as you are!