The Capitol Kempinski Hotel Singapore

Singapore, Singapore

Restaurant Supervisor – Local candidates only – (in English)

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SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.


  • Recommend, take order, and serve food and beverages to customers
  • Answer guest questions and handle guest requests in a polite and efficient manner.
  • Connecting with customers to build a loyal customer base
  • Inventory monitoring and waste management and reduction
  • Cashiering duties, outlet opening and closing procedures
  • Do routine cleaning and maintain cleanliness of workstation.
  • Follow food and beverage safety and hygiene policies and procedures.
  • Lead the service and act as a role model to the team.
  • Ensure a flawless service to the highest standards and as required by the department and the hotel.
  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  • Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
  • Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
  • Other ad-hoc duties


  • Warm, pleasant, friendly and confident, with good interpersonal skills.
  • Possess good command of English
  • Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
  • Familiar with HACCP requirements
  • Knowledge of Health and Safety rules and procedures