Marsa Malaz Kempinski The Pearl Doha

Doha, Qatar

Room Attendant – (in English)

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Housekeeping Attendant

The Housekeeping Attendant is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel. 

Marsa Malaz Kempinski, The Pearl – Doha 

Marsa Malaz Kempinski, The Pearl – Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites.

Key Responsibilities

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.

  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair. 

  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.

  • Keep informed of hotel product and service knowledge in order to answer guest questions. 

  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc.  

  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.

  • Verify the physical status of room and updates Order Taker of any discrepancies found.

  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.

  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.

  • Provide the turn down service to assigned guest rooms according to standards established by the hotel

  • Keep informed of hotel products and services knowledge in order to answer guest questions. 

Desired Skills and Qualifications

  • Ability to work and communicate in a multinational environment
  • Attention to details

  • Flexibility in terms of scheduling

  • Previous hotel-related experience beneficial

  • Physical ability to clean 13 rooms per day according to standards

  • Physical ability to push and pull the room attendant cart

About Kempinski

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon

which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.

Discover a career crafted by you.