Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
SCOPE
The Sales Coordinator is in charge of the office organization.Assists in all administrative matters related to the Sales&Marketing department.
OVERALL OBJECTIVES
The job of Sales Coordinatoris executed satisfactorily when:
The hotel achieves its Financial Objectives.
The Sales team that the person works with achieves their revenue objectives.
The person achieves their personal objectives.
The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales& Marketing and Sales Coordinator.
MAIN RESPONSIBILITIES
Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
Determine and implement the procedures and standards of an effective filing system.
Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
Maintain and update inventory: control of all gifts and giveaways.
Maintain an up-to-date operating manual of the department, incl.policies and procedures, rules and regulations.
Compile monthly reports to be completed by 5th of each month.
Compile statistics.
Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
Annual contracting administration for corporate and leisure business.
Ensure that store requisitions are submitted monthly.
Ensure ordering of business cards.
Ensure sensible and effective use of the telephone – all incoming calls
promptly answered in an agreed manner.
Ensure that calls are screened and dealt with in an appropriate way.
All enquiries to be dealt with within 24 hours.
Assist telesales research of existing/new clients within guidelines of
Director of Sales / Director of Sales & Marketing.
Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
Ensure the strict confidentiality of information passing though the office.
Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
Coordinate and assist in organizing sales trips.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Understand and strictly adhere to the hotel’s employee rules ®ulations.
Perform any other duties as assigned to them by management.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
SCOPE
The Sales Coordinator is in charge of the office organization.Assists in all administrative matters related to the Sales&Marketing department.
OVERALL OBJECTIVES
The job of Sales Coordinatoris executed satisfactorily when:
The hotel achieves its Financial Objectives.
The Sales team that the person works with achieves their revenue objectives.
The person achieves their personal objectives.
The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales& Marketing and Sales Coordinator.
MAIN RESPONSIBILITIES
Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
Determine and implement the procedures and standards of an effective filing system.
Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
Maintain and update inventory: control of all gifts and giveaways.
Maintain an up-to-date operating manual of the department, incl.policies and procedures, rules and regulations.
Compile monthly reports to be completed by 5th of each month.
Compile statistics.
Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
Annual contracting administration for corporate and leisure business.
Ensure that store requisitions are submitted monthly.
Ensure ordering of business cards.
Ensure sensible and effective use of the telephone – all incoming calls
promptly answered in an agreed manner.
Ensure that calls are screened and dealt with in an appropriate way.
All enquiries to be dealt with within 24 hours.
Assist telesales research of existing/new clients within guidelines of
Director of Sales / Director of Sales & Marketing.
Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
Ensure the strict confidentiality of information passing though the office.
Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
Coordinate and assist in organizing sales trips.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Understand and strictly adhere to the hotel’s employee rules ®ulations.
Perform any other duties as assigned to them by management.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Organization: Kempinski Hotels
Location: Grand Kempinski Hotel Shanghai China
Job Type: Regular
Job Level:
Schedule: Full-time
Job Posting: Feb 24, 2022
Unposting Date: N/A
Job Number: 220000BL