Kempinski Hotel Huizhou China

Huizhou, China

Security Agent 保安员 – (in English)

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Kempinski Hotel Huizhou is located in the Central Business District, across from the Huizhou Exhibition and Convention Center. Huizhou is a combination of natural beauty and cultural attractions and offers a multitude of recreational opportunities, from exploring the beautiful Huizhou West Lake, climbing the famous Luofu Mountain to discovering the Turtle Nature Reserve.

Security Agent

This position is responsible for the overall scope of the Security Agent is responsible for the security in the patrol region. Hold circumstance of security on one’s own initiative. Hand over on-off duty task. Perform assignment supervisor gives and prevent from all accidents.

Key Responsibility:

1. Be familiar with the security operation equipment and keep the equipment he uses in good condition.

      熟悉保安部的营运设备并将设备维持在情况良好的状态。

2. Be familiar with all hotel regulation.

       熟悉酒店的规章制度。

3. Be familiar with the “Knowing Your Product” and “Fire and  Emergency Employee’s Hand Book”.

       熟悉“了解你的消防设备及紧急事件员工手册”。

4. Responsible to do the job assigned in standard operation procedure.

       以标准操作流程对所分配的工作负责。

5. Responsible for the property of special duties at the specific post or duty patrols.

       对于特殊的岗位或当值巡逻有特别的职责对资产负责。

6. To take direction action to the activity against hotel regulation.  

       对于违反酒店规章制度的酒店将对此采取直接行动。

7. Avoiding allowing people into the hotel whom might harm or annoy guest.

   避免那些会对酒店造成危害或骚扰的客人进入酒店。

8. Identifying people that are in the hotel.

识别酒店里的人。

9. Checking Premises are in perfect condition.

       检查酒店设施处于完美状态。

10. Stopping any attackers on stepping in before trouble begins.

      在麻烦开始前阻止攻击者更进一步的行动。

11. To handle incident, and reporting to superior as soon as possible, and report the incident in detail.

      处理突发事件并将详细情况尽快报告上级。

12. To perform assignment given by Supervisor and report the result of the assignment.

      完成领班所分配的工作并将结果告之领班。

13. Completing report at the end on service performed.

      在服务完后完成报告。

Desired Skills & Qualifications:

1.学历:初中以上学历

Education: junior high school degree or above

2.工作经验:至少两年相关经验

Working experience: at least 2 years relevant experience

3.语言:普通话

Language: mandarin

4.能力:口头和书面沟通技能、顾客服务技巧、具备良好的沟通

Skills: oral and written communication skills, customer service skills, good communication

5.业务技能能力:熟悉相关的法律法规,对治安 消防业务精通、应对突发事件的处理能力、内外业务沟通处理能力、具有沟通、协作应变能力

Business skills ability: familiar with relevant laws and regulations, the public security fire control proficient business, deal with emergency treatment capacity, the internal and external business communication ability, strong communication, coordination and strain capacity

About Kempinski 

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.

Discover a career crafted by you.