Kempinski Hotel Huizhou China

Huizhou, China

Security Agent – (in French)

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About Kempinski 

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.

Discover a career crafted by you

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OBJECTIVE OF THE POSITION:

职位任务:

To be responsible for the area he is on duty, watch and monitor the guest as well as visitor of the hotel, and pay attention to hotel’s property and all in and out going items.

对他当值的区域负责,观察及监督酒店的客人及访客,观察酒店的资产及进出物品。

MAIN RESPONSIBILITIES:

主要职责:

1. Be familiar with the security operation equipment and keep the equipment he uses in good condition.

      熟悉保安部的营运设备并将设备维持在情况良好的状态。

2. Be familiar with all hotel regulation.

       熟悉酒店的规章制度。

3. Be familiar with the “Knowing Your Product” and “Fire and  Emergency Employee’s Hand Book”.

       熟悉“了解你的消防设备及紧急事件员工手册”。

4. Responsible to do the job assigned in standard operation procedure.

       以标准操作流程对所分配的工作负责。

5. Responsible for the property of special duties at the specific post or duty patrols.

       对于特殊的岗位或当值巡逻有特别的职责对资产负责。

6. To take direction action to the activity against hotel regulation.  

       对于违反酒店规章制度的酒店将对此采取直接行动。

7. Avoiding allowing people into the hotel whom might harm or annoy guest.

   避免那些会对酒店造成危害或骚扰的客人进入酒店。

8. Identifying people that are in the hotel.

识别酒店里的人。

9. Checking Premises are in perfect condition.

       检查酒店设施处于完美状态。

10. Stopping any attackers on stepping in before trouble begins.

      在麻烦开始前阻止攻击者更进一步的行动。

11. To handle incident, and reporting to superior as soon as possible, and report the incident in detail.

      处理突发事件并将详细情况尽快报告上级。

12. To perform assignment given by Supervisor and report the result of the assignment.

      完成领班所分配的工作并将结果告之领班。

13. Completing report at the end on service performed.

      在服务完后完成报告。

 

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

根据酒店的业务需求,额外的工作职责和任务可能在任何时间被添加。 

学历:初中以上学历

工作经验:

至少两年相关经验

语言:普通话

能力:口头和书面沟通技能、顾客服务技巧、具备良好的沟通

业务技能能力:熟悉相关的法律法规,对治安 消防业务精通、应对突发事件的处理能力、内外业务沟通处理能力、具有沟通、协作应变能力