Security Guard 保安员 – (in English)

Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.

OBJECTIVE OF THE POSITION:

职位任务：

To be responsible for the area he is on duty, watch and monitor the guest as well as visitor of the hotel, and pay attention to hotel’s property and all in and out going items.

对他当值的区域负责，观察及监督酒店的客人及访客，观察酒店的资产及进出物品。

MAIN RESPONSIBILITIES:

主要职责：

1. Be familiar with the security operation equipment and keep the equipment he uses in good condition.

      熟悉保安部的营运设备并将设备维持在情况良好的状态。

1. Be familiar with all hotel regulation.

       熟悉酒店的规章制度。

1. Be familiar with the “Knowing Your Product” and “Fire and  Emergency Employee’s Hand Book”.

       熟悉“了解你的消防设备及紧急事件员工手册”。

1. Responsible to do the job assigned in standard operation procedure.

       以标准操作流程对所分配的工作负责。

1. Responsible for the property of special duties at the specific post or duty patrols.

       对于特殊的岗位或当值巡逻有特别的职责对资产负责。

1. To take direction action to the activity against hotel regulation.  

       对于违反酒店规章制度的酒店将对此采取直接行动。

1. To prevent all hotel’s premises by :

       为防止以下这些事的发生，请：

1. Avoiding allowing people into the hotel whom might harm or annoy guest.

   避免那些会对酒店造成危害或骚扰的客人进入酒店。

1. Identifying people that are in the hotel.

识别酒店里的人。

1. Checking Premises are in perfect condition.

       检查酒店设施处于完美状态。

1. Stopping any attackers on stepping in before trouble begins.

      在麻烦开始前阻止攻击者更进一步的行动。

1. To handle incident, and reporting to superior as soon as possible, and report the incident in detail.

      处理突发事件并将详细情况尽快报告上级。

1. To perform assignment given by Supervisor and report the result of the assignment.

      完成领班所分配的工作并将结果告之领班。

1. Completing report at the end on service performed.

      在服务完后完成报告。

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

根据酒店的业务需求，额外的工作职责和任务可能在任何时间被添加。

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.

We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.