The Capitol Kempinski Hotel Singapore

Singapore, Singapore

Sommelier (Local candidates only) – (in English)

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SCOPE Reporting to the Restaurant Manager, the Sommelier is responsible for recommending wines and having a thorough and current knowledge of wines in order to deliver a seamless and excellent dining experience. The incumbent will curate the wine list, organize and maintain the wine storage in according to policies, while striving to achieve department targets.

OVERALL OBJECTIVES

  • Recommend, take order, prepare and serve food and beverages to customers
  • Answer guest questions and handle guest requests in a polite and efficient manner.
  • Provide professional and current knowledge of wines to guests
  • Connecting with customers to build a loyal customer base
  • Recommend wines to accompany relevant dishes to patrons
  • Describe and up-sell wines to provide excellent customer experience
  • Suggest wines to accompany new menus in line with financial budget and allocated beverage cost
  • Follow food and beverage safety and hygiene policies and procedures.
  • Assist in leading the service and act as a role model to the team.
  • Ensure a flawless service to the highest standards and as required by the department and the hotel.
  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  • Other ad-hoc duties

REQUIREMENTS

  • Warm, pleasant, friendly and confident, with good interpersonal skills.
  • Possess good command of English
  • Possess a Certificate in Wine or equivalent (e.g. WSET Level 3 etc.).
  • Possess strong knowledge of beverages in general including ingredients and techniques to ensure the right beverage / cocktail / spirit can be recommended