Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
SCOPE
职位任务
The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
岗位任务包括：在为客人提供食物和饮料的指定的地方工作，为提高营业额并使客人满意，我们提供一个有礼貌、专业、高效、灵活且符合凯宾斯基酒店标准的服务。
OVERALL OBJECTIVES
总体目标
The job of Staff Canteen Cleaner is executed satisfactorily when:
如何满意地履行管事员的职能：
All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
所有规则和条例严格遵循酒店内的消防和安全以及卫生政策法规以及HACCP的相关条例。
A High quality of product and service is never compromised in the outlet.
专注于提供更高质量的产品和服务。
The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
以企业的方式发展餐饮，寻找机会来产生更多的业务。
Innovation and new ideas are fostered, collected and communicated to the Head of Department.
培养创新精神，收集到新方法并传达给部门主管。
MAIN RESPONSIBILITIES
主要职责
Responsible to Staff Canteen Chef
向员工餐厅厨师长负责。
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
随时提供专业和礼貌的服务, 按照标准事例完成所分配的任务。
Ensure that the place of work and surrounding area is kept clean and organised at all times.
确保工作场所及周边区域保持干净整洁。
Execute and demand the team to execute the highest level of service and set-up standards at all times.
执行和需求团队服务和设置标准的最高水平。
Be knowledgeable of all services and products offered by the hotel.
酒店提供知识渊博的服务和产品。
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
监控操作用品、设备和成功减少腐败和浪费。
Ensure that the place of work and surrounding area is kept clean and organized at all times.
确保工作的地方和周围保持清洁和有组织的。
Perform general cleaning duties as assigned by the Head of Department.
主管部门执行指派大扫除工作。
Report failures and malfunctioning equipment directly and act responsible with all provided operating equipment and machinery.
直接报告设备的损毁和失灵，负责所有运营的设备和机器。
Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
理解并严格遵守规则和酒店的员工手册和酒店的政策,卫生,健康和安全条例。
Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate safety shoes and nametag at all times.
穿着正确的制服,清洁和敦促包括适当的安全鞋和铭牌。
Maintain a high standard of personal appearance and hygiene at all times.
保持高标准的个人形象和卫生。
Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
酒店的部门与员工保持良好的关系和工作的分配。
Undertake reasonable tasks and secondary duties as assigned by the Department Head.
进行合理的任务和二级部门主管的职责分配。
Respond to any changes in the department as dictated by the hotel management.
部门根据酒店管理应对任何变化。
Assist in carrying out scheduled inventories of products and operating equipment.
协助安排盘点物品和操作设备。
Perform any other assigned reasonable duties and responsibilities as assigned.
执行其他合理分配的职责和任务。
Clean and wash dishes according to the established standards of performance.
清洁和洗碗的标准根据性能的标准建立。
Clean and wash pots, pans and other kitchen equipment according to the established standards of performance.
清洁和洗锅,锅和其它厨房设备根据已建立的性能标准。
Ensure that all garbage regulations i.e separation of items as well as the assigned garbage runs.
确保所有垃圾规定。例如，物品分类以及垃圾分配。
Have the knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals being used.
有清洁流程，洗碗机使用和药剂使用的知识。
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据酒店和业务的需要，在任何时候可以添加额外的责任和任务。
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
SCOPE
职位任务
The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
岗位任务包括：在为客人提供食物和饮料的指定的地方工作，为提高营业额并使客人满意，我们提供一个有礼貌、专业、高效、灵活且符合凯宾斯基酒店标准的服务。
OVERALL OBJECTIVES
总体目标
The job of Staff Canteen Cleaner is executed satisfactorily when:
如何满意地履行管事员的职能：
All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
所有规则和条例严格遵循酒店内的消防和安全以及卫生政策法规以及HACCP的相关条例。
A High quality of product and service is never compromised in the outlet.
专注于提供更高质量的产品和服务。
The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
以企业的方式发展餐饮，寻找机会来产生更多的业务。
Innovation and new ideas are fostered, collected and communicated to the Head of Department.
培养创新精神，收集到新方法并传达给部门主管。
MAIN RESPONSIBILITIES
主要职责
Responsible to Staff Canteen Chef
向员工餐厅厨师长负责。
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
随时提供专业和礼貌的服务, 按照标准事例完成所分配的任务。
Ensure that the place of work and surrounding area is kept clean and organised at all times.
确保工作场所及周边区域保持干净整洁。
Execute and demand the team to execute the highest level of service and set-up standards at all times.
执行和需求团队服务和设置标准的最高水平。
Be knowledgeable of all services and products offered by the hotel.
酒店提供知识渊博的服务和产品。
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
监控操作用品、设备和成功减少腐败和浪费。
Ensure that the place of work and surrounding area is kept clean and organized at all times.
确保工作的地方和周围保持清洁和有组织的。
Perform general cleaning duties as assigned by the Head of Department.
主管部门执行指派大扫除工作。
Report failures and malfunctioning equipment directly and act responsible with all provided operating equipment and machinery.
直接报告设备的损毁和失灵，负责所有运营的设备和机器。
Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
理解并严格遵守规则和酒店的员工手册和酒店的政策,卫生,健康和安全条例。
Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate safety shoes and nametag at all times.
穿着正确的制服,清洁和敦促包括适当的安全鞋和铭牌。
Maintain a high standard of personal appearance and hygiene at all times.
保持高标准的个人形象和卫生。
Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
酒店的部门与员工保持良好的关系和工作的分配。
Undertake reasonable tasks and secondary duties as assigned by the Department Head.
进行合理的任务和二级部门主管的职责分配。
Respond to any changes in the department as dictated by the hotel management.
部门根据酒店管理应对任何变化。
Assist in carrying out scheduled inventories of products and operating equipment.
协助安排盘点物品和操作设备。
Perform any other assigned reasonable duties and responsibilities as assigned.
执行其他合理分配的职责和任务。
Clean and wash dishes according to the established standards of performance.
清洁和洗碗的标准根据性能的标准建立。
Clean and wash pots, pans and other kitchen equipment according to the established standards of performance.
清洁和洗锅,锅和其它厨房设备根据已建立的性能标准。
Ensure that all garbage regulations i.e separation of items as well as the assigned garbage runs.
确保所有垃圾规定。例如，物品分类以及垃圾分配。
Have the knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals being used.
有清洁流程，洗碗机使用和药剂使用的知识。
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据酒店和业务的需要，在任何时候可以添加额外的责任和任务。
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Organization: Kempinski Hotels
Location: Grand Kempinski Hotel Shanghai China
Job Type: Regular
Job Level:
Schedule: Full-time
Job Posting: Feb 25, 2021
Unposting Date: N/A
Job Number: 190002LV