Kempinski Al Othman Hotel Al Khobar

Al Khobar, Saudi Arabia

Telephone Operator – (in English)

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Kempinski Al Othman Hotel

The spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range of rooms and suites are available, as well as 18 stunning, designer-styled apartments that combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.

Business Center Agent 

Provide multiple tasks related to business center and impeccable customer service

Key Responsibilities

  •          Provide secretarial service, e.g. typing & word processing service for guests.
  •       Assist guest to make Long distance call & Fax handling.

  •         Maintain adequate stocks of office supplies.

  •         Provide information on the import and export business and trading to guests as requested.

  •               Adopt a friendly, helpful and pleasant attitude to all guests.

  •              Seek advice and guidance from the Business Center Supervisor or Manager whenever encounters difficulties or special requests in daily operation.

  •           Keep up the cleanliness and workflow of the internal working area.

  •              Attend daily meeting with Front Office team.

  •              Ensure appearance, hygiene, courtesy and telephone manners are in good order.

  •             Maintain close working co-operation with other department especially front office.

  •             Ensure that all equipment is in good condition and maintain general condition.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills & Qualifications

  • Minimum one year of experience in a customer service position
  • Ability to work and communicate to multinational environment
  • Local language excellent oral and written
  • English good oral and written

About Kempinski

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.