Therapist – (in English)

Kempinski Summerland Hotel & Resort 

Kempinski Summerland Hotel & Resort Beirut is the only 5-star luxury beach resort in Lebanon with its own private beach. Facilities include 153 of the newest and largest rooms and suites with gorgeous views, a labyrinth of pools with a sit in pool bar, water sports facilities, exquisite gardens, a cigar and single malt whiskey lounge, the largest outdoor glamorous venues in Beirut to host the city’s most prestigious events and the only hotel resort with day use beach bungalows with Jacuzzi and direct pool access & personal butler service in Beirut.

Spa Therapist

The Spa Therapist takes 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies.

Key Responsibilities:

• To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for.  This means tailoring treatments where needed in accordance with Resense training.
• To ‘connect’ and communicate with your guests.  Get to know and understand the guest and record preferences and information as required.
• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.
• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. 
• Following scheduled roster and daily appointment schedule.
• Manage levels of professional stock and supplies.
• Reference and abide by the spa’s standard operating procedures & policies.