Describe your experience as an Apprentice at the Vier Jahreszeiten Kempinski Munich.
I began as an Apprentice with Vier Jahreszeiten about 2 years ago after completing a 1-year traineeship at another Kempinski hotel and was just so happy that I got the chance to do my apprenticeship in such a hotel and such a great city as Munich. Since I started I spent some time in banqueting, completed a taskforce for 2 months in Kempinski Hotel Das Tirol, then continued in stewarding, room service, housekeeping, restaurants, front office, and now am in the training department. I spent about 3-5 months in each department and I think this gives you a very complete view of how the hotel works, and also you can try many different things to see what you like best. I am in the training department now and know that I would like to continue in training. I get to work with everyone in the hotel and I am always learning new things. It is like being in school. Sometimes I look around the hotel and can’t believe that this is my school.
What has been your most memorable moment as an Apprentice with Kempinski?
My most memorable moments are actually from the same event every year. The hotel hosts an annual gala dinner that is planned by apprentices for apprentices. All the joining apprentices are welcome to attend with their families, then for the years afterwards you take part in planning all the details of the gala and when you are completing your 3 year apprenticeship you are welcomed back once more as a guest. Each year the gala is hosted in July, but we start planning the event in January. Last time I was responsible for managing everything to do with the invitations, from tracking RSVPs to making sure we know all guest food preferences and restrictions. The whole event is a lot of work and takes so much time to plan, but it’s incredible and next time I will attend as a guest. I am so looking forward to it.
What do you love most about hospitality?
Every day you come to work and there are the usual things you know that have to get done, but every day is also completely different, whether it’s new ways to interact with the new guests who are visiting the hotel or your colleagues. It’s never boring. There is no such thing as a normal day.